Customer Reviews

Chuck is PHENOMENAL! Chuck explained the impact my claim will have on my auto policy; and took the time to explain the status of my other policies and how they interact with my auto policy. This gave me an overview of what to expect and put my mind at ease.

Always a real person answering the phone, helpful and friendly, always trying to find the right insurance for my family. Long term customer with no plans on leaving (over 25 years now!)

We have been with insurance consultants for about 20 years. You have always gone above and beyond to help us with our insurance needs. It has been so good to have somewhere to turn for help and advice. Recently Chuck really went above and beyond helping with my life insurance. It turned into a big issue, but he didn’t stop working with the underwriters, and in the end I got a better rate than was originally quoted.

Fast friendly service that is customer focused, ensuring we have the right insurance coverages at a fair price.

We have used Insurance Consultants for years for our business and personal needs and their customer service is outstanding. Our teen driver is using the Erie YourTurn app and we absolutely love it!

Chuck has been exceptional in caring for all of my insurance needs. Quick to respond, very professional, and gave me the best deal I could find without lacking quality. Highly highly recommend it. Family and friends that also use Erie have been very happy customers as well.

Over the past few years of dealing with Insurance Consultants of Lynchburg, I have had an outstanding experience! Chuck Love and the team have consistently demonstrated promptness, professionalism, and courtesy towards me! I would highly recommend them for assisting anyone with insurance needs!

Very friendly service. Sherri helped me to better understand certain things about insurance that I was not aware of. She helped me through the whole process of setting up homeowner’s insurance in a single day. My wife and I are very happy with your level of service. Thank you!

The process was absolutely hassle-free and the communication between “Chuck” and I was straightforward and clear as to our needs and/or wishes. Additionally, we trust Chuck with his opinion(s) on our current coverage(s) and what if any, we should make. Again, it was flawless and hassle-free. Thank you, Sir!